Privacy policy.

Last updated: 12th May 2026

1. Introduction

First Brand Kit ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, services, or communications.

2. Information We Collect

We may collect and process the following personal data:

  • Contact Information – Name, email address, phone number, and business details.

  • Payment Information – Billing details, invoices, and transaction history.

  • Communication Data – Emails, messages, or feedback shared with us.

  • Website Usage Data – IP address, cookies, and analytics related to website visits.

  • Project Information – Any details necessary for delivering branding and design services.

3. How We Use Your Information

We use your personal data to:

  • Provide and manage our branding and design services.

  • Process payments and send invoices.

  • Communicate about projects, updates, or inquiries.

  • Improve our website and client experience.

  • Comply with legal and regulatory requirements.

We do not sell or share your data with third parties for marketing purposes.

4. Data Storage & Security

We take reasonable measures to protect your personal data from unauthorised access, loss, or misuse. Your information is stored securely and only accessible to those who need it for business purposes.

5. Third-Party Services

We may use third-party platforms (e.g., payment processors, email services) to provide our services. These providers have their own privacy policies, and we recommend reviewing them.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Ask for corrections or updates to your information.

  • Request deletion of your data (subject to legal requirements).

  • Withdraw consent for marketing communications.

To exercise your rights or raise a data protection concern, contact us at jenny@firstbrandkit.co.uk.

If you are not satisfied with our response, you have the right to lodge a complaint with the UK supervisory authority: Information Commissioner's Office

You can view our full Data Protection Complaints Policy here.

7. Cookies & Tracking Technologies

Our website may use cookies to improve user experience. You can control cookie settings through your browser.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on our website with an updated effective date.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

jenny@firstbrandkit.co.uk
www.firstbrandkit.co.uk/contact

By using our services, you acknowledge that you have read and understood this Privacy Policy.